Privacy Policy

1. Introduction

Picasso Moes, LLC ("PMO BOT," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you use PMO BOT software, dashboards, and related services (the "Service").

2. Information We Collect

Information you provide directly:

• Name and email address when you register, subscribe, or submit a lead form
• Payment information processed via Stripe (we do not store full card numbers)
• Messages or inquiries submitted through our contact or lead forms

Information collected automatically:

• IP address and browser/device type when you access the Service
• Pages visited and actions taken within the PMO BOT dashboard
• Error logs and performance data for system maintenance

3. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve the Service
• Process subscription payments and manage your account
• Send transactional emails (subscription confirmations, receipts, onboarding)
• Send optional educational and product update communications (you may opt out at any time)
• Monitor system health and diagnose technical issues
• Comply with legal obligations

4. Payment Processing

Payments are processed through Stripe, Inc. PMO BOT does not store your full payment card number, CVV, or bank account credentials. Stripe's privacy practices are governed by the Stripe Privacy Policy.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Stripe (payments), email delivery services, and hosting infrastructure necessary to operate the Service
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us at [email protected]. Certain data may be retained for legal, tax, or compliance purposes.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is impenetrable. We cannot guarantee the absolute security of information transmitted over the internet.

8. Cookies and Tracking

PMO BOT may use session cookies to maintain your login state. We do not use third-party advertising trackers or cross-site behavioral tracking cookies. You may disable cookies in your browser, though this may affect Service functionality.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data, subject to legal retention requirements
• Opt out of marketing communications at any time

To exercise these rights, contact us at [email protected].

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us to have it removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or sending an email. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact

For privacy-related questions or requests: [email protected]